Frequently Asked Questions
bunnybnb Adventures Bookings
What types of adventures do you offer?
What types of adventures do you offer?
At bunnybnb Adventures, we believe rabbits deserve more than boarding.
They deserve space to feel safe, calm, curious and free.
That’s why every bunny stays in their own private Adventure Space, thoughtfully designed around natural rabbit behaviours and inspired by the feeling of nature, comfort and home.
Across our 3 Sydney locations, we offer:
📍 Botany Burrows HQ 1
7 private Adventure Spaces, including 2 large Adventure Barns, alongside access to our secure double-meshed outdoor enrichment area for supervised outdoor adventures on natural grass.
📍 Botany Burrows 2
5 private Adventure Barns designed for extra enrichment and exploration.
📍 East Hills Burrows
2 private rooms in a calm environment.
Unlike traditional boarding, our spaces are never shared with unfamiliar rabbits. Instead, each Adventure Space is carefully prepared with enriching activities, hideaways, soft flooring and room to zoom, stretch, forage and binky, the way nature intended.
Our bunny Adventure spaces are designed to create a calmer, more enriching and more natural boarding experience for rabbits.
How do I book an adventure for my bunny?
How do I book an adventure for my bunny?
You can book your bunny’s adventure via our booking form or via email at hello@bunnybnbadventures.com.au
What amenities are available at bunnybnb Adventures?
What amenities are available at bunnybnb Adventures?
Our private Adventure Spaces are carefully curated with premium amenities to help your bunny feel comfortable, engaged and at home throughout their stay. This includes enriching toys, hideaways, soft bedding, ergonomic litter trays, foraging opportunities and carefully selected treats designed to encourage natural rabbit behaviours.
For year-round comfort, all spaces are climate controlled with heating and cooling, alongside digital hygrometers for accurate monitoring of temperature and humidity levels.
Safety is also at the heart of everything we do. All spaces are secure, fitted with fly screens, and during warmer months we install the chemical-free Brilliant “Nosquito Trapper” system as an added preventative measure against stray mosquitoes.
At our Botany Burrows HQ location, eligible bunnies may also enjoy supervised access to our fully secure double-meshed outdoor enrichment area on natural untreated grass for additional stimulation and exploration.
Because at bunnybnb Adventures, we believe luxury isn’t just about aesthetics, it’s about creating an environment thoughtfully designed around what rabbits truly need to thrive. 🤍
Is there a minimum or maximum stay requirement?
Is there a minimum or maximum stay requirement?
There is a minimum 3 day stay requirement. Please note you can adventure for 1-2 days, however the minimum charge is for a 3 day stay to account for adventure room clean-up costs.
What measures do you take to ensure the safety and wellbeing of the bunnies in your care?
What measures do you take to ensure the safety and wellbeing of the bunnies in your care?
bunnybnb Adventures was founded by co-founders Amanda and Erik, passionate bunny parents with over a decade of hands-on rabbit care experience and a deep understanding of rabbit behaviour, wellbeing and health.
What began from the love of their own bunnies has grown into a carefully curated team and experience designed around raising the standard of rabbit boarding.
Today, our Adventure locations are lovingly operated by:
📍 Botany Burrows HQ 1 — Amanda & Erik
📍 Botany Burrows 2 — Intan
📍 East Hills Burrows — Carrie
Every bunnybnb team member has been carefully selected and trained to provide calm, attentive and compassionate care aligned with the bunnybnb standard.
Your bunny’s health and wellbeing are always our highest priority. Our team is experienced in recognising early signs of illness and changes in behaviour, appetite or toileting, because we understand how important early intervention can be for rabbits.
For additional peace of mind, we maintain relationships with some of Sydney’s most experienced exotic veterinary teams, including:
• Sydney Exotics Rabbit Vet (SERV)
• SASH
• VetiCare Exotics Mobile Vet
We also request your bunny’s regular vet details and emergency contacts prior to every stay, ensuring we can act quickly and appropriately should a medical emergency ever arise.
Because at bunnybnb Adventures, caring for rabbits isn’t just what we do, it’s what we love. 🌿
Can I bring my bunny's favorite toys or bedding?
Can I bring my bunny's favorite toys or bedding?
Of course! We encourage you to bring your bunny’s favourite bedding, chew toys and dry snacks, to help make them feel more at home. However, we do offer lots of comfortable bedding, fun toys and delicious treats for your bunny to enjoy during their adventure stay.
What should I pack for my bunny's stay at bunnybnb Adventures?
What should I pack for my bunny's stay at bunnybnb Adventures?
Similar to above, you are welcome to bring any of your bunny’s favourite bedding and food items. If your bunny takes medication, we ask that you bring it along with detailed instructions on how and when to administer.
Do you offer discounts for long-term stays?
Do you offer discounts for long-term stays?
We typically do not offer discounts. For first adventures or adventures beyond 1 month please connect with us.
Online Product Orders
Do you ship all over Australia?
Do you ship all over Australia?
Yes, we proudly ship across Australia through our trusted delivery network partnered with multiple national couriers.
This allows us to deliver bunnybnb Adventures products to metro, regional and many rural locations throughout Australia, helping more bunnies enjoy farm-fresh essentials no matter where they live (Excluding WA hay delivery due to strict biosecurity laws in WA)
What is the cost of shipping?
What is the cost of shipping?
Shipping is automatically calculated at checkout based on your location and distance from us.
Most metro areas are typically around a flat rate of $15, while regional and rural locations may range from approximately $30+ depending on distance and courier coverage.
For the most accurate pricing, simply enter your address at checkout and our live shipping calculator will provide the available delivery options for your area.
How long will it take for my order to arrive?
How long will it take for my order to arrive?
Regular parcels will generally arrive in 3-7 business days Australia-wide, whilst Express post takes 1-3 business days. International shipping times may vary depending on the carrier. Please note and account for 1-3 days packing before dispatch.
Do you ship internationally?
Do you ship internationally?
Please email hello@bunnybnbadventures.com.au to confirm whether we can ship to your international location and for international shipping prices.
Do you refund food products, including hay and treats?
Do you refund food products, including hay and treats?
We happily offer refunds for unopened products. For opened products, this will be determined on a case-by-case basis, including if there has been an issue with the quality of the product.
Do you refund bedding?
Do you refund bedding?
We will happily offer refunds on unused bedding and bedding where this is a quality control issue or fault.
Do you refund the ergonomic litter trays?
Do you refund the ergonomic litter trays?
We will happily offer refunds on unused ergonomic litter trays, or where this is a quality control issue or fault.
Do you offer credit notes?
Do you offer credit notes?
We can offer either a full refund or credit note.
Contact Us:
Still have questions? Don’t worry, we’ve got you covered!
Reach out to us at hello@bunnybnbadventures.com.au or use our online contact form, and we’ll hop right into action to provide the info you need. Your bunny’s comfort and happiness are our top priorities, and we’re here to make sure you have all the details before your bunny’s stay. We can’t wait to welcome you (and your buns!) to bunnybnb Adventures.
